Terms & Conditions

Terms & Conditions

Dear Customer,

Please read these terms and condition carefully before ordering any Products from our site.When establishing an account and placing an order, customer will be invited to agree to these terms and condition by clicking ‘Proceed’. If customer who do not accept the terms and condition by ticking this box, you will not be able to order any product from our site.

Thanks for your co-operation.

Privacy Policy:                              

Clotees guarantee to take all customer privacy in very seriously and treat all customers’ personal information as confidential.


Delivery information:

Malaysia Delivery:
- Free Delivery (Malaysia Area Only.)
- All the order will post out every weekday MONDAY to FRIDAY(Exclude Sunday and Public Holiday), within 1-3days will arrive to your delivery address.

International Delivery:
We can offer worldwide delivery service.



Please refer the below POSLAJU “EMS” Fees Calculate link (Oversea order):
http://www.poslaju.com.my/services.aspx           

 

Tracking Number Service:
After we post out all the parcels, we will send e-mail to customer to updated their tracking number of Poslaju.
Customer can check the below link of Poslaju tracking system to updated the status of parcel in where:
http://www.poslaju.com.my/track-trace/

 

Return Policy :
We accept all return and exchange goods once customers are not satisfy in certain condition:

-Quality of items are damages

-Incorrect items orders that customer received

-Others with reasonable situation

 

Price and Payment
All the Prices are in term of Ringgit Malaysia, and the price of any products will be quoted on our website from time to time except in cases of obvious error. These prices all excluded delivery costs, which will be added to the total amount due.

 

Payment:
We are accept 

- Online Banking Transfer

- Cash Deposit in Bank Machine

- ATM Transfer in Bank Machine

- Credit Card

- Direct Debit

- PayPal

- COD (Klang Valley area only)

 

Contact Us:
Customers can contact us through e-mail, Facebook inbox, website chatting room, contact numbers, WhatApps, and we chat if had any enquires:
Email : [email protected]
Contact number : +60165593957
WhatApps : +60165593957
Facebook account: www.facebook.com/CLOTEES